Frequently Asked Questions

Everything you need to know about our premium home cleaning tools.

What is the standard shipping timeframe for my order?

Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3 to 7 business days to arrive.

Do you offer a warranty on your cleaning tools?

Yes, we stand by the quality of our products. Ettore offers a limited warranty against manufacturing defects to ensure you have the best tools for your home.

What is your return policy?

We offer a 30-day return window for unused products in their original packaging. Please contact our support team to initiate a return authorization.

Are replacement parts available for squeegees and poles?

Absolutely. We carry a full range of replacement rubbers, channels, and components so you can maintain your professional-grade tools for years to come.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern digital options like PayPal and Apple Pay.

Can I track my package once it has shipped?

Yes, once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to follow the progress of your delivery.