Returns & Exchanges

At Ettore Products Co, we stand behind the quality of our home cleaning tools and want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return eligible items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our customer service team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the unused items in their original packaging, ensuring all components and manuals are included to qualify for a full refund.

3

Ship the Item

Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing